Unsatisfied customer dealing with Full Throttle

[RealestVIN7]

So something went through the turbine side?

[8ball]

My biggest problem was that you said you will take a look at it but over the phone you told Marianne you never had a chance to look at, you just sent back to the manufacturer and on board you said you did take a look. Paying the $525 for repair isn't a problem. I just felt like I was being ripped off. I barely even drive the car, like I said the turbo only had about 500 miles on it and the turbo could have easily came from the manufacturer slightly off balance causing this to happen in a few hundred miles. I put back on my TE-44 for now. Mike Licht, really no hard feelings. I will still continue to order parts from you. In need of a 3inch TH downpipe.

[TurboJim]

Originally Posted by 8ball

My biggest problem was that you said you will take a look at it but over the phone you told Marianne you never had a chance to look at, you just sent back to the manufacturer and on board you said you did take a look. Paying the $525 for repair isn't a problem. I just felt like I was being ripped off. I barely even drive the car, like I said the turbo only had about 500 miles on it and the turbo could have easily came from the manufacturer slightly off balance causing this to happen in a few hundred miles. I put back on my TE-44 for now. Mike Licht, really no hard feelings. I will still continue to order parts from you. In need of a 3inch TH downpipe.

A turbo slightly out of balance wont bend anything. It'll only sound weird. If something hit a wheel at speed it could bend the shaft. I'd expect to see a damaged wheel, but I am sure Mike and Limit know what theyre talking about. I trust Mike wholehearedly and althought it sucks, there has to be nothing Mike could do or he would have done it for you. Just the fact he is giving you his price on the repair should show the type of person he is. Most others would be trying to make a buck at your misfortune.

[Mike Licht]

Originally Posted by 8ball

My biggest problem was that you said you will take a look at it but over the phone you told Marianne you never had a chance to look at, you just sent back to the manufacturer and on board you said you did take a look. Paying the $525 for repair isn't a problem. I just felt like I was being ripped off. I barely even drive the car, like I said the turbo only had about 500 miles on it and the turbo could have easily came from the manufacturer slightly off balance causing this to happen in a few hundred miles. I put back on my TE-44 for now. Mike Licht, really no hard feelings. I will still continue to order parts from you. In need of a 3inch TH downpipe.

Thanks for that. Let me be clear on one part though. I did look at the turbo and saw the wheel damage. The part I did not have a chance to see was the bent shaft since I did not tear down the turbo. If I was to do that there is no warranty. Seems like there was a misunderstanding there in the transfer of info between the three of us somewhere. Let me know when your ready for the pipe and I will do what I can to help you out
Mike

BTW Marianne gave your shipping address to Chopper over the phone to return the turbo to you directly but it still showed up here yesterday, don't know why. We slapped a label on it and it is on its way back to you.

[RealestVIN7]

Kudos to you Mike. You are a great vendor to me. I can't wait till I can buy something from you; when I have money that is. My AIM screen name is frtzon by the way. Sometimes I pop up and bug you I bet.

[Mike Licht]

Originally Posted by RealestVIN7

Kudos to you Mike. You are a great vendor to me. I can't wait till I can buy something from you; when I have money that is. My AIM screen name is frtzon by the way. Sometimes I pop up and bug you I bet.

Memo to self, unblock frtzon on AOL


Thanks,
Mike

[RealestVIN7]

I've got a set of 18x8.5 Weld Racing wheels for sale right now. Let me sell them, then I can send funds your way for that scanmaster I need, or whatever else for that matter.