Coolingmist Issues

[Grumpy]

Originally Posted by dlevey

I have the cooling mist trunk mount progressive kit in my hybrid with dual nozzles, I have only been to the track once with it on alchy but the alchy worked perfect, I set the turn on point at 6# and max at 28# with the ramp control in the middle, I had zero knock and zero bog on both passes I made at 22 psi, the times I ran are in my signture. Track conditions, a broken header, a broken u joint and cracked cylider heads spraying antifreeze on my headers were the issues at the track that day. I will easily be in the nines on pump gas and drag radials in my 3500# with driver hybrid with the cooling mist kit.

ya Dave your the "one" I was talking about .. hope to have my critter running after BG .. Melissa is taking my Mazda motor as a spare

[salvageV6]

Doc good luck with those windmills.

Better check your pump bracket to make sure it don't fall off.

Speaking of "defective product" out there.

Nice try though doc.

You do remember the original thread WASN'T about YOU and your problem with Dave at Coolingmist.

And who should be 'shamed' as a result, is obvious to most.

[Doc1of7]

Originally Posted by salvageV6

Doc good luck with those windmills.

Better check your pump bracket to make sure it don't fall off.

Speaking of "defective product" out there.

Nice try though doc.

You do remember the original thread WASN'T about YOU and your problem with Dave at Coolingmist.

And who should be 'shamed' as a result, is obvious to most.

Too bad the *point* of this thread has completely missed you.
Did you bother to read what the posted warranty is?. Obviously, changing the warranty to something other then what been posted as the warranty policy doesn't bother you.

*Nice try*?, again, your lost, or just don't get what a warranty is. Yes, Coolingmist is within his rights warranty wise about the time issue. But, his complaining about the cover being off, isn't, since it's not mentioned in his STATED warranty policy (at his web site).

It's funny how so many folks don't bother to read what the warranties are.

Sader yet, when vendors op out of supporting their equipment, IMO.

All this over loosening a couple screws, and a cable, oh well........

[stevemon]

Sader yet, when vendors op out of supporting their equipment, IMO.
All this over loosening a couple screws, and a cable, oh well........

More of a case of vendors deciding to stop selling to the Buick community because of a loose screw know it all. IMO, Most here can see who doesn't get it.

Edit:
Interesting how Doc takes on the tactics the Liberals are using on Bush; i.e. "Damn the alky forum as long as the vendor he hates gets bashed."

Either Doc doesn't see the hypocracy in his actions or he doesn't give a rat that his own integrity goes out the window when he goes after a perceived foe.

[salvageV6]

"Things that are not covered: Abuse, neglect......"

I guess you missed that part of the warranty eh Doc?

I know if I bought something I'd start with the original people I paid the money to, to get satisfaction, perhaps they could pony up the money for Jordan since he can't seem to post a civilized paragraph on his own.

Maybe their warranty policy should be posted as well so Doc can look it over.

They could always pay Coolingmist for the repairs to the controller and would have saved a customer, don't see them mentioned or bashed in this thread.

Kinda "funny" how all that works out now isn't it.

[turbo nasty]

[Grumpy]

Originally Posted by turbo nasty

[WiskeyJack]

Originally Posted by Grumpy

well the few that are running it in Buicks are not running one person has run it but no one else has posted their results with a Buick .. I was waiting for Whiskey Jack to run his as a comparison to "other's" he had in his car .. He has a great build up I was just thinking it might have "to" much adjustability for some people like me to screw up
"opinion" (ya we all have those ) I would have thought the few "problem childs" Cooling Mist had I can't see why not just fix it for the guy OR work with him being right or wrong to give the company an atta boy for service when they didn't HAVE to do it rather than 5 pages of "opinion's"
ok back under our foot of snow

Had one ride last week alky start 8# and all in at 20 and tune @ 7 was running only 19# boost way too rich kicked the tune down one notch at a time and 02 settled down to 810-20 motor still new so taking it easy. Worked as advertised and if I can adjust it anyone can. I added a check valve in line as after seeing the little plastic one they use in the pumps I knew I need a good stainless one and works great no wait for alky spray and will be trying out different alky on settings to crispin up low end. I have Eric's Street chip in now so first I'm going to put some more advance in 1&2 a little at a time. Over all very happy

[More_Boost!!]

And to Think I was considering the cooling mist...

Funny how David only came to the table after the guy pleads his case on a public forum,.

Really sad Vendors pull BS like this.

Here is a great example, any MAF translator that fails Fullthrottle fixes no questions asked, and the harness gets cut all the time, to relocate into the car.

You'd think these Vendors would learn that the price of things means nothing without the Support of the Vendor.

a lot of buick owners (like my self) have technical backgrounds. most don't take this into account.

Bottem line, I wont buy Cooling mist, and there website is gone from my Favorates. I hope you don't sue the guy you screwed for loss of buisness

[coolingmist]

Originally Posted by More_Boost!!

And to Think I was considering the cooling mist...

Funny how David only came to the table after the guy pleads his case on a public forum,.

Really sad Vendors pull BS like this.

Here is a great example, any MAF translator that fails Fullthrottle fixes no questions asked, and the harness gets cut all the time, to relocate into the car.

You'd think these Vendors would learn that the price of things means nothing without the Support of the Vendor.

a lot of buick owners (like my self) have technical backgrounds. most don't take this into account.

Bottem line, I wont buy Cooling mist, and there website is gone from my Favorates. I hope you don't sue the guy you screwed for loss of buisness

I am personally very happy with the way my company handled this situation. I believe this thread speaks for itself. If someone reads this threads and thinks we are wrong and decides not to purchase our product, I am fine with that. I would NEVER want to sell our product to someone that would want to open the enclosure or modify the product. Its a simple fact of business.

We support our products and this is the first time we denied a warranty. At the end of the day there are alot of choices in this industry and you should choose the one that fits you best.

CM

[Steve Wood]

Originally Posted by More_Boost!!

And to Think I was considering the cooling mist...

Funny how David only came to the table after the guy pleads his case on a public forum,.

Really sad Vendors pull BS like this.

Here is a great example, any MAF translator that fails Fullthrottle fixes no questions asked, and the harness gets cut all the time, to relocate into the car.

You'd think these Vendors would learn that the price of things means nothing without the Support of the Vendor.

a lot of buick owners (like my self) have technical backgrounds. most don't take this into account.

Bottem line, I wont buy Cooling mist, and there website is gone from my Favorates. I hope you don't sue the guy you screwed for loss of buisness

Did you read the posts?

It is hard to believe you did and then post something like this?

[More_Boost!!]

Originally Posted by Steve Wood

Did you read the posts?

It is hard to believe you did and then post something like this?

I did read most of them, unless the guy caused the problem by hacking the thing apart where is the problem? other than company policy

if that is there policy so be it. but, I'd be the guy that modify s stuff, relocates, etc. and if there is a problem with the unit that was not caused by me than I'd expect warranty, I may be off base. i have a lot of electronics training and may understands things better than the average guy.

I guess the difference is I wouldn't submit something for warranty that was missing screws.

My point is, if failure analisis shows the guy cut the harness with the unit powered up than I guess he's SOL

[stevemon]

FYI, MAF Translator is supposed to be opened up by the user. I've been in mine before to adjust the dip switches. Never looked in an alky controller but if the instructions didn't explain that you had to go into it to make adjustments like it does with the MAF Trans, what business do you have going in there?
I'm glad David did make the offer to look at the controller. That shows he's willing to be reasonable where as the poster became more & more unreasonable esp since he declined to take Davids suggestion & then did a boosted launch over the controller.
I'll buy from David if I feel I need a controller sometime down the road. He's a reasonable guy that doesn't get worked up over some hothead. In the event it ever came to it I feel I can argue a problem with a guy like that and will be treated respectfully even if I differ from his point of view.

[More_Boost!!]

Originally Posted by stevemon

FYI, MAF Translator is supposed to be opened up by the user. I've been in mine before to adjust the dip switches. Never looked in an alky controller but if the instructions didn't explain that you had to go into it to make adjustments like it does with the MAF Trans, what business do you have going in there?
I'm glad David did make the offer to look at the controller. That shows he's willing to be reasonable where as the poster became more & more unreasonable esp since he declined to take Davids suggestion & then did a boosted launch over the controller.
I'll buy from David if I feel I need a controller sometime down the road. He's a reasonable guy that doesn't get worked up over some hothead. In the event it ever came to it I feel I can argue a problem with a guy like that and will be treated respectfully even if I differ from his point of view.

The reference to the translator was not about the removal of the lid, but more so the cutting of the harness to locate the unit i the car.

I didn't read all the guys post, I wasn't really interested in the hostile ones,

I still stand by my opinion, that if he didn't cause the unit to fail, they should have covered it, or offered to work with him before it got hostile.

and the guy should not have sent it in missing screws. that was a dick move

I may be off base and I might have a different opinion if I saw the controller

[coolingmist]

Originally Posted by More_Boost!!

I still stand by my opinion, that if he didn't cause the unit to fail, they should have covered it, or offered to work with him before it got hostile.

If someone doesn't alter the unit and its within the warranty we cover the unit. Here is how our warranty works.

Within the first 90 days if the unit is returned and defective we just replace it. We dont repair, just get a new one. After the first 90 days until the end of the warranty we have the option to replace or repair it. 95% of the time we will just replace it.

In otherwords, we can tell the unit has not been opened and there are no signs of abuse, the FUSE holder is still inplace so we know they could not have fried the unit. We give the benefit of the doubt and replace it.

In this guys case he cut the harness. Had the fuse holder been in place, if it was an electrical problem due to mis-wiring the unit the fuse would blow and everything is fine (in most cases). Now that the fuse holder is gone, he could have easily fried the unit. The fact that it worked for a month and then stopped workind and the fact that it failed in a CLOSED state is a good indication.

Once the box is opened someone could have easily crossed some circuitry.

The cost for us to test and find out what the is wrong with a unit is as much as for us just to replace it. So if its under warranty and the fuse holder has not been cut off and the box is not open, we will replace it. The only exception to that would be if we saw obvious signs that the unit was dropped (would be evident by the case being damaged).

I think we are very reasonable. The customer can say "I ran a fuse" all day long, but I have no way of knowing that. Even if the fuse holder was in place, the 0-5V input wire and ground were cut. If the ground wire hits a 12V signal it can fry the unit as well (even with the fuse in place).

I hope that helps clarify our position and why we have it. We have to protect our business and be fair to our customers.